Salesforce is the world leader in cloud computing and undisputed Salesforce is currently the number 1 CRM solution provider in the world. Salesforce started out as a service-type software (SaaS) company for CRM
Introducing salesforce CRM
In a business environment, to get new customers and retain existing ones is becoming more and more important, an agile, flexible CRM system is an answer to linking the growing gap. between business processes as well as management increases and changes customer expectations. CRM can be widely deployed as a set of processes to manage a company's interaction with customers and potential customers.
BENEFITS OF SALESFORCE
Salesforce as an answer to the need for a good CRM system. All salesforce components give you a holistic approach to business development. Here are some of the benefits of using Salesforce CRM.
- Fast - Traditional CRM software can take more than a year to deploy, compared to months or even weeks with Salesforce
- Ease - Salesforce wins out in the category of ease of use. You may spend more time working and less time learning.
- Efficient - Because it is easy to use and can be customized to meet business needs, most repetitive tasks such as returning emails, making reports ... are automated so it will give users plenty of time. More value to work
- Salesforce is in the cloud, so your team can use it from anywhere with internet access, and no need to worry about server maintenance.
- Easy to change - if you are a small and medium business that is growing and constantly structured, you can customize and buy a larger plan (pay no cost - Cloud)
- Salesforce easily integrates 3rd party applications. If you want to integrate Salesforce with Gmail, easy peasy, if you want to integrate it with your accounting software, peace of cake.